Do NOT buy from EricIsKlumzyee!!

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  #481  
Old 07-08-2009 | 01:11 AM
j 4 lD's Avatar
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From: SoCal - 818/626
I think there would have to be an extreme lack of communication.

If so, and there are no "special" or extenuating circumstances, then take away his sponsor status, at the very least. Banning might be excessive.
 
  #482  
Old 07-08-2009 | 01:13 AM
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remove sponsorship status..
 
  #483  
Old 07-08-2009 | 01:26 AM
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Originally Posted by bd0g36
Is very bad customer service a bannable offense, if so then
also false advertisement of fitment and shipping incorrect parts w/ no way to exchange because he doesn't reply to anyone!
 
  #484  
Old 07-08-2009 | 01:33 AM
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I've ordered plenty from him and had nothing but great things to say about him. Everything was just as described, perfect fitment and everything. But few months back the side skirts I ordered from him were damaged and had so many cracks and holes in it. And one of the edges had to be completely remade. The box it came in wasn't big enough to cover the edges, so i'm guessing it was just damaged in shipping. So I can't really say anything except to suggest better packing for the side skirts. Ended up paying more for paint + repair then I did for the actual item.

With all that said, I'll still probably be ordering a CS rear from him sometime this summer.
 
  #485  
Old 07-08-2009 | 01:38 AM
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If u have a problem with him deal with it no 1 else wants to hear about it,,,
 
  #486  
Old 07-08-2009 | 01:40 AM
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Man this don't look good. I hope you guys can work things out.
 
  #487  
Old 07-08-2009 | 01:44 AM
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Originally Posted by Gr8speed68
If u have a problem with him deal with it no 1 else wants to hear about it,,,
Sounds to me like Lek tried to deal with it and wasn't receiving a response so decided to apply some pressure by publicly announcing his displeasure.

And I, for one, enjoy hearing about it
 
  #488  
Old 07-08-2009 | 02:17 AM
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Personally, i've never dealt with the guy or his products but to read many of the posts on Driver about the issues that we all have concerns about especially when we all pay enough to expect to receive good products and most importantly, excellent customer service. I don't know about anyone else on Driver but i'll be dam*ed if i just give away my hard earned money for a stated product and receive the wrong/substandard merchandise in return. Lek is not stating anything new that other people in this community have not already stated before with this ongoing issue or other similar issues. If he has made efforts to contact Eric(knowing Lek, he has)and on a continuous bases gets no where, what does he do?, what he is doing now and should have been done a while ago....
I understand how some of you say that Eric has done a lot for this community but look what he is doing now. All i'm saying is, we should stop this sort of stuff before someone gets taken advantage of and decides to take matters in their own hands to which we all will be seeing on the news later(hopefully not). It's not the vendors that make up this community but the various numbers of people that do!!! MHO.
 
  #489  
Old 07-08-2009 | 02:20 AM
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Originally Posted by Gr8speed68
If u have a problem with him deal with it no 1 else wants to hear about it,,,
that's what we'll be telling you when you get the same service from this vendor or any others that decide to put you in the same boat as Lek.
 
  #490  
Old 07-08-2009 | 02:21 AM
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Originally Posted by Gr8speed68
If u have a problem with him deal with it no 1 else wants to hear about it,,,
The hell are you talking about? I'd be livid if I spent hard earned cash, wait months.. only to get the shaft by the seller. Why would you not want people to know how bad the situation is? Maybe Klumzee will get it together if more people start to call em on his fvcked up customer service.
 
  #492  
Old 07-08-2009 | 02:43 AM
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G.sedance!
 
  #494  
Old 07-08-2009 | 02:52 AM
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so i heard eric actually lost his cell phone thats why he isnt responding to calls or text. i dont know why he hasnt been on the forums though.
 
  #495  
Old 07-08-2009 | 03:01 AM
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To tell u guys the truth, i am no fan of banning him. he does alot for this community and for others. If the fitment is wrong and parts is not delivered, call him or email him maybe he can compensate you or something. Not all parts are perfect not fit because all after market is not near perfect. VIS and SEIBON have the same problem. I have complained numerous times about the fitment but it is what it is...its not OEM. It is after market for god sakes. Its not hard to communicate if you are just angry and have a vote to ban him. For me, im not voting because he took care of alot of things for me because it was easier i guess because im local? But that dont matter. Im not arguing cuz there's nothing to argue about this thread. I dont care if i get banned for saying this but im sticking up for him because he have done alot for me and others he dealt with. Try talking to the guy before do anything, but..trust me...satisfying others is not easy. Only you can justify what is right and wrong. My decision conclude-NO BAN-
 


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