Do NOT buy from EricIsKlumzyee!!

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  #451  
Old 07-01-2009 | 06:42 PM
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^lol
 
  #452  
Old 07-01-2009 | 06:48 PM
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Originally Posted by waijai
If he takes peoples money in exchange for a good/service, then he is a business. Sure it's not his full time job, as I believe he's a student. But that doesn't make customer service any less important. It's flat out disrespectful, borderline unethical, to not communicate in a timely manner with the people that are giving you business and putting food on your table.

A LOT of businesses take a loss in exchange to make the customer happy, as that's part of their customer service mission. Man up, take responsibility for your mistakes, and make things right. If a business will go above and beyond to make up for problems, they will get my business again because they've proven their dedication to customers.

Whether the customer is always right or not, they are still the customer.
Then why are the admins and staff letting these guys become vendors? He should be able to just sell his fronts and such on here without paying since he is not a legitimate business and i am sure he does not claim or pay taxes or even have his name patented. Hes not a business hes just a seller.
 
  #453  
Old 07-01-2009 | 06:50 PM
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Originally Posted by imaginag35


if he has time to log on here and look through diffrent thread than he has time to respond to customers email and concern,his last log is on 6-26..
You ever think that could be the guy hes molding kits with or its just to check his pm's? Idk i am not saying dealing with people shouldnt be a priority but he needs to balance his orders.
 
  #454  
Old 07-01-2009 | 06:50 PM
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  #455  
Old 07-01-2009 | 06:55 PM
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He does have a dedicated number for Surfacemodz. 626-636-6678.

That goes straight to a blackberry.
 
  #456  
Old 07-01-2009 | 06:55 PM
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Originally Posted by FrozenInferno
You ever think that could be the guy hes molding kits with or its just to check his pm's? Idk i am not saying dealing with people shouldnt be a priority but he needs to balance his orders.
i think if you were an actual customer in the past few months and gave him the kind of money we did you would have a different attitude.
 
  #457  
Old 07-01-2009 | 07:39 PM
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Originally Posted by FrozenInferno
Then why are the admins and staff letting these guys become vendors? He should be able to just sell his fronts and such on here without paying since he is not a legitimate business and i am sure he does not claim or pay taxes or even have his name patented. Hes not a business hes just a seller.
OT, but Admins and Staff have no control over who becomes a sponsor. IB handles all that, so whether staff likes it or not if you pay the monthly fee, you can be a vendor.
 
  #458  
Old 07-01-2009 | 07:58 PM
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Originally Posted by tiguy99
That's true. He should set up a seperate business line for customers since he's having an explosion of growth.
he does.......and business lines are easier to ignore. keeps the customers separate from the friends
 
  #459  
Old 07-01-2009 | 08:05 PM
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^ and planning for BBQs
 
  #460  
Old 07-01-2009 | 08:17 PM
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Originally Posted by G35_FTMFW
^ and planning for BBQs
I wish. He hasnt planned a BBQ in a long time. Hard to get a hold of him to plan one.
 
  #461  
Old 07-01-2009 | 08:22 PM
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eric just spent the past 2 months making me a world's first custom wide body kit for the sedan!! it fits perfect and looks fresh as hell!!!!!!! thanks bro!!!!!!!!! Sorry if I held you up on other projects!!!














jk jk
 
  #462  
Old 07-02-2009 | 06:12 AM
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*sigh*

has anyone had any luck reaching him?

ive pmd, called, and emailed him within the past 2 days to no avail, i even called my bodyshop that eric is supposed to ship my item to just to be 110% sure they have not spoken with him either.

the wait continues.
 
  #463  
Old 07-02-2009 | 10:13 AM
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Originally Posted by Skaterbasist
The MOST frustrating experience a customer can ever have is a business/transaction without proper communication.
+100

I'm not applying this anybody. Just in my opinion, after a customer had paid and is now waiting for his order, he's expecting to get his stuff on or close to promised date because the merchant already have his money and he's expecting merchant keeps his words. The order or service should hopefully be done right first time too, nobody likes hassles nor does the merchant. Things could be even more frustrating for the customer dealing with someone he's never dealt with before. A business providing consistent communication and honest status updates really makes the experience ensuring and comforting, a eight weeks wait can feel like eight days wait.
 
  #464  
Old 07-07-2009 | 06:37 AM
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EricIsKlumzyee EricIsKlumzyee is online now
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look who signed on.. now lets see if he replies to my PMs, emails, public messages, or this thread...

the waiting game continues
 
  #465  
Old 07-07-2009 | 11:30 AM
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I'll keep my fingers crossed that you get this resolved soon.
 


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