Strafe - Worst Customer Service

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  #61  
Old 03-07-2012, 09:31 PM
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Originally Posted by texas pawn boys
Time to lock this up
Originally Posted by crazynuts16
... I will also request a staff member for a thread close after this matter is resolved. Thanks
 
  #62  
Old 03-08-2012, 02:57 PM
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well i guess this is what can happen when your ordering from somebody whos ordering from somebody (who may also be doing the same LOL). regardless of whats going on with the items customer service should always be top notch. especially doing it the way they do. was gonna buy a nismo bumper from them but id rather not even take the chance. no communication on something like that would make me really snap out

so where should i order from if i want a painted poly nismo bumper for 04 sedan with a tracking number and a accurately estimated arrival date? i checked bausauto website and i didnt see anything for our cars
 
  #63  
Old 03-08-2012, 03:05 PM
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^ I would browse the exterior section in vendors. Bausauto is also carbodykits under that section. Sometimes the postings get pushed to the 2nd page.

Check this thread out https://g35driver.com/forums/exterio...dori-more.html
 
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  #64  
Old 03-08-2012, 05:20 PM
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bausauto^,,look harder. or contact them
 
  #65  
Old 03-09-2012, 04:35 PM
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Originally Posted by curryboyy
Wow another one of these. Sorry to hear op hopefully things work out in your favor soon.

Waits for Tian to lock the thread...IBTL
If you have any concerns, you and the ones who thanked this post can PM me anytime

Originally Posted by caelric
As someone else mentioned, though, expect your thread to get locked. Strafe is a paying vendor, and you gotta protect the paying vendors on the forum...
I already addressed your baseless comment in a PM. I do not, nor does any mod, cover for anyone on this forum regardless of their forum status.
 
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  #66  
Old 03-09-2012, 04:50 PM
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Originally Posted by TIAN
I already addressed your baseless comment in a PM. I do not, nor does any mod, cover for anyone on this forum regardless of their forum status.
And I read your PM. However, words mean one thing, while actions speak much more strongly.
 
  #67  
Old 03-09-2012, 04:59 PM
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Lol....I'm just here to poke my head in and see whats the deal.....
 
  #68  
Old 03-15-2012, 12:55 AM
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Originally Posted by TIAN
I do not, nor does any mod, cover for anyone on this forum regardless of their forum status.
I will give it to the G35driver mods, they're alot better at this than the guys over on my350z... threads magically disappear all the time over there
 
  #69  
Old 03-15-2012, 04:38 AM
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Originally Posted by TIAN
If you have any concerns, you and the ones who thanked this post can PM me anytime

I already addressed your baseless comment in a PM. I do not, nor does any mod, cover for anyone on this forum regardless of their forum status.
 
  #70  
Old 03-15-2012, 05:20 AM
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lol this makes me remember about the m2 exhaust i ordered from strafe. =) it was a bad one too
 
  #71  
Old 03-15-2012, 10:05 PM
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its been 4 days of waiting for a response about my refund.... still nothing... Eric is the best to do business with around here.
 
  #72  
Old 03-15-2012, 10:20 PM
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Chargeback on your CC. Highly recommended.
 
  #73  
Old 03-15-2012, 10:49 PM
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Originally Posted by crazynuts16
........Also I'll state again, I want to turn this into a positive experience because there have been other parts such as the front bumper that i purchased from you which turned out great. And now I am willing to wait and see when the kit is available withing a reasonable time frame of 2 months.
Wait about 4 months after it's installed to find stress cracks. They'll blame the body shop for not prepping it properly or something.
 
  #74  
Old 03-16-2012, 03:57 AM
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Originally Posted by caelric
Chargeback on your CC. Highly recommended.
Agree. 50 days left for me. And the last I heard anything was in this thread.

Anyways I can see that they are at least trying to do something to improve. They closed their threads and admitted that they don't have enought time to monitor everything closely. I just hope they finish dealing with the transactions they started already.

Good luck!
 
  #75  
Old 03-16-2012, 04:01 AM
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Originally Posted by GAU-8
Wait about 4 months after it's installed to find stress cracks. They'll blame the body shop for not prepping it properly or something.
I went to the body shop that they referred me to. I don't know if they will be able to do that. And the body shop has a very good reputation and I don't think any blame on them will hold up. Thanks for letting me know though, will definitely look out for cracks. I think I already have some waves/bumps near the lower grille area but not too noticeable.
 


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