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I've been scammed by Baus auto. I don't known where else to turn since I cannot get an email response, phone call back, text back or anything. I'm waiting on parts to finish my car that's in the body shop. I was told "yes in stock and will ship out asap." Well over 6 weeks and no shipment!? How is this allowed by forum to allow this kind of business and customer service (kidding) happen!? I wouldn't normally do this but I have no idea where to reach out for help on this. I see other people are having the same issue with these guys and not getting orders or product from Eric/baus. I WILL NEVER DO BUSINESS WITH THEM AGAIN. all of the members who say he is busy that's BS. As a business you should ALWAYS get back to clients. Hey Eric, if you didn't have my parts why take my money? Hey Eric, thanks for not responding to me reaching out about my order over past 6 weeks! I hope you all get this settled and refunds are given. I would suggest all do a charge back on this guy since he is literally taking money and not giving a damn about the customers needs. Thanks all for listening & i will be spreading this to other forums baus. This is so sad to have to come to public forum and put this out there but Eric / baus you left me no other decision

 

 

Isn't it a law/rule that our credit cards aren't charged until the item is shipped? I've never been charged by a vendor until I had shipping verification....Gary

 

These guys won't even process an order until they're paid in full... I understand that in some respects- but they take it to a whole other level.


When a person waits so long they decide to cancel they get slapped with healthy cancellation fees and refund fees- often upwards of 50% of the (consumer) value of the part you ordered- not the cost to the vendor. By the time these things were paid up, the parts would show up later and offered at "awesome discounts yo!" The part was already available and pretty much paid for (because the cancellation costs would be just about the same as what the "cost" price was)... so then not only do they have some customer who just got a "wicked deal" AND their part nice and quickly.

You can pretty much figure out how often this worked out judging by the complaints : congrats threads that exist for any given vendor. Strafe probably ran at a 4:1 ratio... no idea about BAUS but they seem to be subscribing to that business model.

But don't worry... I'm sure you're going to be fine!

Oh... and on that note:

Updated...

 

I didn't have a problem with Eric when I ordered my sides recently. We spoke on the phone, he said it was in stock and bam the sides arrived in my body shop in 4 days. He was actually very helpful as well giving me updates as soon as the sides were picked up by the shipping company. I actually had a decent experience doing business with him.

 

This is ridiculous...not wasting my time reading this thread. Eric since you dont want to respond to ANY of my pm's, emails, phone calls for the past month I am posting on here to get a fuking answer regarding the fiberglass ducts I paid for on Sept 18? WTFFFF

 

Possibly a fake - https://g35driver.com/forums/vendor-...um-beware.html

 

I told you last week, via PM, that I would get you an update as soon as there was one to give you. And the vulgarity in your messages don't help a situation either.

 

Reads like BS Auto now.

 

Bro who are you? This is the pm u sent me from BAUSauto:

Hey I'm helping Eric out with responding to PM's.

I sent him a text to his personal number to see if I can get an answer for you.

Please be paitent with me since I'm doing my best to help Eric out and keep people in the loop about open and future orders.

As soon as I get an update I'll let you know ASAP.

-JBF

That was on the 24th...2 weeks ago! IS IT REALLY THAT HARD TO GET A SIMPLE ANSWER FROM ERIC REGARDING THE FIBERGLASS DUCTS? I don't mind waiting, nor want a refund, I want what I paid for on sept 18th. A response is all I (and who knows how many other people) ask for instead of being left in the dark for weeks at time. My last pm may have sounded vulgar because this shyt has been gong on for too long now. Eric has been doing this SAME BS for years! I appreciate u at least trying to help me out but this is something Eric needs to address.

 

I said I would get you an update. The last thing I got from Eric was that he was waiting on material and would pass the info on to me when he had an ETA.

I told you in black and white what the deal was and I would get you an update as soon as I got one.

 

Word...an update finallyyyyyyy!

 

I waited 5 months for my CF Ducts. I never posted up a thread.... Eric is a stand up guy. Just give him time. He will get this all sorted. Geez, its the first business day after SEMA.

 

I find it very Convenient that you joined the forum yesterday at 10:35am and you immediately create a thread about your issues. I find this very odd and I will scrutinize any posts you put up. I can't speak for others, but I do think you have other motives..... Who are you?

 

5 months!? Who'd u blow to finally get them? lol