iForged Liar Liar Deceiving Liar
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After checking out their website, this vincent person is actually the co-founder and not just some service rep.
I would never ever consider them anymore after reading this thread and seeing the responses from the CO-FOUNDER.
I would never ever consider them anymore after reading this thread and seeing the responses from the CO-FOUNDER.
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Well here is the rim that was sent to me from iForged untouched. I just mounted them monday. As for the scratches, I had some shop in Tewksbury grind out the scratches a couple of days after the incident, but since they couldn't finish the job (because they worried they might further damage the wheel), I sent it to iForged.
Last edited by WillCG; Mar 17, 2007 at 03:04 PM.
Originally Posted by g35doc
I can't understand why anybody would like Iforged wheels. Chrome = disgusting ghetto bling. Volks are 100x better looking.
No I haven't gotten a wheel fixed at iforged but my buddy will soon need to get his rear lips on his m3 fixed so I'll see how that goes.
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Originally Posted by Moog
The scratches honestly don't look that bad. I would have wet sanded it & repolished it myself.
Last edited by WillCG; Jun 22, 2005 at 08:38 PM.
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From: Houston, TX
wow...glad i never bought from iforged...i hate waitin for stuff unless they tell me its gonna take long...even if they said its gonna take 11 months and i accepted, i would have to be okay with it only because i accepted...but the problem here is that the agreement was to have the rim repaired within 3-6 weeks...which of course didnt get done...so Will has every right to be upset...even if the rim showed up 7 weeks later, i'd still be a lil upset only because it wasn't within the period of time he stated...falses promises is what kills a business...if you say you're gonna do it, then do it...so far iforged hasnt even shown any light in this situation...also the z/g community is on the come up as far as aftermarket parts goes...and this is in no way capitalizing on this oppurtunity...sucks for iforged
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This is truly sad customer service.
Mr Wong, its too bad you let this get out of hand the way it has. Just think of all the customers and $$$$ you have now lost. You should have just ate the cost of a new wheel, instead you have now lost thousands from customers who will never buy from you guys. You have a bad name on all the F-body boards also by the way.
Mr Wong, its too bad you let this get out of hand the way it has. Just think of all the customers and $$$$ you have now lost. You should have just ate the cost of a new wheel, instead you have now lost thousands from customers who will never buy from you guys. You have a bad name on all the F-body boards also by the way.
That's just great, I heard about iF having bad customer service from a Kyosho, however after reading this, everything is reinforced....
Coming from a guy who thrives on customer service for a living... I can't say I'm not disappointed ...
Coming from a guy who thrives on customer service for a living... I can't say I'm not disappointed ...
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From: Mississauga, ON Canada
Originally Posted by iforged
because orginally the finisher lost it, and we had the wheel for too long. I just wanted to get your wheel back to you ASAP. If you have any more problems or concerns, you can contact me in the office.
we had the wheel for too long.
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From: Sin City
I would never ever consider them anymore after reading this thread and seeing the responses from the CO-FOUNDER
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From: San Dimas, CA
WILLCG,
Your car looks awesome!! It's pretty apparent that you spend a great deal of time keeping it looking good, and it sucks that IFORGE blew you off the way they did...It's apparent from your post that you tried to do whatever it took to have your rim repaired to a like new condition, and if they didn't have the time to follow up on the repair they shouldn't have agreed to handle it in the first place...this definatley isn't the type of commitment I look for in a vendor!!
Your car looks awesome!! It's pretty apparent that you spend a great deal of time keeping it looking good, and it sucks that IFORGE blew you off the way they did...It's apparent from your post that you tried to do whatever it took to have your rim repaired to a like new condition, and if they didn't have the time to follow up on the repair they shouldn't have agreed to handle it in the first place...this definatley isn't the type of commitment I look for in a vendor!!
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Originally Posted by SnMDesignStudio
Exactly. Hence my post about PR reps. iForged should have hired one on to handle situations like this. Wong's unsatisfactory response to all of this only makes iForged look even worse. He was better off not posting at all.