Who's Had Their Steering Wheel Replaced Due To Trim Peeling/Chipping?
#331
photo of scratched/peeled steering wheel
Here ya go. Nationwide Infiniti, Maryland, replaced the entire steering wheel no questions asked 1-month before the warranty expired. I suspect the problem was I was holding the steering wheel with my thumb pressed on the peeled spot instead of on the wheel. Still, that should not cause peeling.
#332
#333
#334
My warranty expires in a month and half. The dealership told me today that since the chipped pieces could not be replaced w/out replacing the entire wheel they would not cover it under warranty. I waited and hour, called the service manager, was cordial but direct in the fact that this SHOULD be covered under warranty. He advised he would check into then called me back a couple of hours later and said they would replace it under warranty under what they call the "good will" warranty. Guess if you're nice, but also assertive you can get a more favorable answer. Btw, I also name dropped the forum and explained "everyone else" was getting steering wheels, which is almost true...
#335
My warranty expires in a month and half. The dealership told me today that since the chipped pieces could not be replaced w/out replacing the entire wheel they would not cover it under warranty. I waited and hour, called the service manager, was cordial but direct in the fact that this SHOULD be covered under warranty. He advised he would check into then called me back a couple of hours later and said they would replace it under warranty under what they call the "good will" warranty. Guess if you're nice, but also assertive you can get a more favorable answer. Btw, I also name dropped the forum and explained "everyone else" was getting steering wheels, which is almost true...
#339
We would surely pay you more than you paid. You could make a small profit and we would all be happy
The following users liked this post:
vqsmile (06-09-2012)
#340
FYI to those following this thread, seems OCInfiniti can get these trims for us!
see here around post #25
https://g35driver.com/forums/g35-sed...2nd-gen-2.html
Tony says he will create a new thread once he has more stock in!
see here around post #25
https://g35driver.com/forums/g35-sed...2nd-gen-2.html
Tony says he will create a new thread once he has more stock in!
#343
#345