Who's Had Their Steering Wheel Replaced Due To Trim Peeling/Chipping?
#196
10-26-2011, 11:23 AM
Brought in my 08 G35s in for 50k maintenance and told the service manager that the bezel on the steering wheel, both front internal door handles paint are peeling and the Steering Wheel Top cover cowl was lifted on the left side of the controls.
After 2 hours later, not only they replaced everything mentioned above, they replaced the pads and rotors (Fronts Driver/Passenger) after telling them of moderate to severe vibrations when applying brakes. I was expecting them to turn the rotors and replace the pads. Service Manager stated the vibration issue has been reported on TSB, which means FREE replacements!
After 2 hours later, not only they replaced everything mentioned above, they replaced the pads and rotors (Fronts Driver/Passenger) after telling them of moderate to severe vibrations when applying brakes. I was expecting them to turn the rotors and replace the pads. Service Manager stated the vibration issue has been reported on TSB, which means FREE replacements!
#199
10-26-2011, 10:58 PM
I expect part of the positive results here is the fact that there are just so many dealerships in such close proximity to one another here.I think there's at least a dozen dealerships within 75 miles of me, and probably 8 with 50 miles and 4 or 5 within 25 miles. It inevitably makes them more competitive for your business and hence, generally more accommodating to the customers.
#200
12-03-2011, 09:28 PM
#202
12-04-2011, 12:29 AM
#204
12-04-2011, 09:35 AM
I am waiting on my dealer to get back to me about my steering wheel. I have about 35k miles on my 07 and everytime I call she asks me to call back next week. Ugh... She claims that she is waiting on the Infiniti Rep to stop by so he can give the OK.... Not sure how true that is. I'll give it another week.
Side Note, The steering wheel posted above looks like it has lighter colored stitching than I have on my car now. Is it just me?
Side Note, The steering wheel posted above looks like it has lighter colored stitching than I have on my car now. Is it just me?
#205
12-04-2011, 02:08 PM
BS About Infiniti Rep trust me, my service advisor told me if its more then $800 then service manager has to approve it!!! Maybe because i have Sport steering wheel.
I am waiting on my dealer to get back to me about my steering wheel. I have about 35k miles on my 07 and everytime I call she asks me to call back next week. Ugh... She claims that she is waiting on the Infiniti Rep to stop by so he can give the OK.... Not sure how true that is. I'll give it another week.
Side Note, The steering wheel posted above looks like it has lighter colored stitching than I have on my car now. Is it just me?
Side Note, The steering wheel posted above looks like it has lighter colored stitching than I have on my car now. Is it just me?
#206
12-05-2011, 11:56 AM
#207
12-05-2011, 11:58 AM
How bad are these steering wheels when they are replaced? I bought my 08 sedan about a month ago and the steering wheels rubber trim can be scratched off with my nail. I'm about to bring it in and ask them to fix the slow moving driver window and replace the steering wheel.
I have an 08.. and no scratches on my steering wheel...but then again, I don't purposely sctracth it with my nails....
#208
12-05-2011, 12:10 PM
#209
12-05-2011, 12:13 PM
Take it to the dealer and see what they say.. From keeping up on this thread.. some had no problems.. and some had problems getting it replaced.. In Canada they won't.....