Sam is not a native english speaker.

haters, haters, haters, tsk tsk tsk hope to see some of ya'll haters at the D&B meet today in Irvine, CA for SoCal

^^ I'll be there

Julian,

I assumed most people knew what I did for a living considering it has been in my profile on My350z since day one with this user name, didn't know it was a secret?

Yes I work for Sam for FREE. I don't need compensation. We met over 2 years ago, when I decided I would be taking my car to him to begin my project. I was very impressed with him and his shop and we began the process. During that process we became good friends and I have been representing his company on the forums since then.

I have been on these forums since Jan 2003 when I purchased my 350Z, I have been here from the beginning and have seen a lot of people come and go, and the community develop over time. I even went from a TT 350Z to TT G35

While high performance is not my profession, it is my passion. I have many friends that share this passion with me that I learned a great deal from them (and others), I am always looking to expand my knowledge and am always willing to listen. I spent a great deal of time at the shop over the last 2 years, sometimes their from 6pm to 3 am, and even pulling all nighters at times.

This is the same reason that brings me great frustration when I am always accused of being biased when I am trying to help people on the forums with advice, I have nothing to gain either way - just trying to help the community with what I have learned over the past 6 years.

I don't know why you would even bring this up to be honest Julian, considering your a full time cop/part time tuner - not that this is relevant of course.

-George

And???

A response to Manbeer's comment on Sam's grammar.

Does GTM's warranty contract cover costs associated with removal, repair, inspection, reinstallation, etc of products? I have NEVER worked with a shop/supplier that would cover incidentals even when the problem is 100% clearly their fault. This is something that you need to know BEFORE doing business with a company, not after problems arise.

Also, shipping back to a company typically isn't covered in a warranty, and I wouldn't be surprised with the cost invovled if they didn't cover shipping back to them.

I think one important thing that people are overlooking here is that this is a business to business transaction with presumably tens of thousands of dollars involved. Before doing business with another company it is imperative that both parties understand who will be responsible for what and how it will be taken care of. A contract should spell all this out - and if it did we wouldn't be discussing this thread.

Even if the inspections come back and show that GTM is clearly, without a doubt, to blame, there may still be $1000s of dollars of incidentals (removal, reinstallation, shipping, etc) that the customer will be responsible for. This, in itself, is something that the customer should have KNOWN BEFORE he agreed to the GTM motor.

In the end the customer gets the short end of the stick - he has been without his car for 6 months.

Best of luck to all three parties involved. It seems like a lot of stuff gets swept under the rug around here - it will be interesting to see how this pans out.

Its completely relevant if he is an "actual" employee or not IMHO.
Lets look at the replies from GTM thus far, so far he suggested the following of MRC:

1) GTM called themselves professionals and MRC amatuers.

2) GTM implied we "go to school" on customers cars.

3) GTM implied that we run a part time operation.

Now, to me if your going to make those accusations in defense of some "technical and valid factual information about your products" , you better at least have a working knowledge of the industry or the mechanics of what your discussing.
I, Julian, do not claim to be an expert on engine building or mechanical work, however I have enogh knowledge and qaulification to discuss the topic and present factual information.
My small 2 mechanic operation is not in question here, in fact having a smaller "mom and pop" operation as opposed to a larger 33,000 Sq foot monopoly, allows me and my techs, (one of which is my business parter with a vested interest in everything that leaves our facility) , to maintian better quality control. Sam simply can not have a hand in every engine to leave his facility with an operation of that scale, it is simply impossible.
Now, for GTM or their "employees" to come on here, and avoid the actual topic and make such above accusations, is IMHO not PROFESSIONAL. I have yet to badmouth them is such a fashion. Now just to set the record straight to prevent the obvious from transpiring...
FACT: Julian has another occupation and source of income than MRC, however MRC and automotive back ground was a part of my upbringing and is my passion.

FACT: My tech, Matt is my partner and his family ownes our facility. Matt also has another source of income with his father and family business, IE Perry's Automotive. Together that have a contract repairing Verison fleet vehicles. Matt dad has been a mechanic for over 40 years and Matt has been an auto mechanic since he 13 years old, he is now 30. I trust my life with Matts work everyt ime I do sub 10 second passes in my daily driven 750whp 350Z.

FACT: MRC is not either one of our main sources of income, which actually allows us to give our customers better quality service over making a "quick buck" Bigger businesses, such as GTM have enourmous overheads and need to maintian a certain level of income to stay alive. This is not our case, as we asre a smaller, more quality controlled shop.


Now, back to George from GTM... If he is NOT an actual employee of GTM with a working knowledge of the automotive back ground, I feel him making posts and comments is in at least negligent on his part. In fact last time I heard, George is NOT an actual employee of GTM and sells trailors or something to that effect. That being said, if indeed factual, why not just come out with the truth about it? GTM is experts in hiding and cloaking the truth from everyone in the quest for your heard earned money.
An extreme example of George's loyalty would be for me to go get my 3 year old son, create a screen name of Sal@MRC, and have him post up "my daddy is great,my daddy is the best" with no technical or expert merrit to his postings. A bit extreme of an example, but I hope you get the point...

Now, George old pal, if you plan on proceeding to post or write for Sam, please uncover your TRUE role at GTM for the public to see once and for all. Then we may move foward with a technical discussion in regards to the topic at hand.

*****Disregard, you beat me to the post****

Kevin,
There was not contract with GTM, and I am confident that if we show a pattern of sloppy, faulty, and poor craftmanship of his products, we can recover a good portion of our our of pocket expenses with legal proceedings, allowing us to not have to pass on the cost of GTM's mistakes to MRC customers.

IMHO I frankly believe this should have been left as a legal manner, and should not have been brought on the forums until discovery had closed and a verdict had been awarded.

You are forgetting a number of other damages you could seek in filing suit against GTM for their negligence. I hope you have already consulted with your company's attorney on how to play this out properly. The last thing you want to do in this situation is shoot yourself in the foot and make your attorney's job representing you more difficult.

i am giving Sam and GTM the option of stepping up and doing the right thing first. It was a hard pressed decision to go public with our findings and issues, and we intend to keep it professional and informational. Filled with FACTS. Thus far GTM's only retort has been to publicly slander my business and myself with untrue claims.

Perhaps we should have started on a smaller scal with the facts, so Sam may respond.So therefore we will pose one small question that should be fairly easy for Sam to answer.

Sam,
On the Cams that came from Romey's motor, that were installed at your facility,there was an "obvious and clear material defect" that tuning could not have played a part in. We used a Rotella high ZINC content oil in Romes motor for most of its break in life. The cams obviously failed, which may now have proven to caused the issues in the valve train that he is now experienceing.
Can you answer the forum and your potential and current customers this one question:
Why did you not warranty your defective cams?

Here are pics of the cams for all to make a judgement..They say a picture is worth a 1000 words..These pictures are of only 2 cam lobes that failed. There was no wear or failure on the other 3 cams or lobes, only these 2 particular lobes, so it was NOT contamination that cause this or you would have seen it on all of the lobes.


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How can AMATUER tuning and PART TIME mecahnics make metal fail..
NOT WARRANTIED BY GTM!

that would have been more professional

Correct, However we are part time amatuers remember.

Here are some pics of Romey original motor that headlifted at 17-18 psi. Note that only 1 cylinder went, despite us being accused of running the car to lean. The car was never run lean or detonated, period.. The injectors were sent out and inspected by RC and found to be fine. If we ran the motor lean, all of the cylinders would have had issues like this, not just one.These arent the greates pictures, i have better ones at the shop, but you can see the black on top of the piston in the back ground indicating it was NOT running lean.







Corisponding head side:does it look lean or detonated or hot to you guys??


like i said, I got tons of notes and reports i will post in due time...However when we checked TQ on Rome's first seat of heads, we got variances of 20-50 ft lbd differences. I know the method we checked with was not an exact science, however it should have put us in the ballpark, not such variables...

very interesting...